FAQ's for Installation
How do I prepare to install the Phybridge UniPhyer?
How do I install the Phybridge UniPhyer?
How do I configure the Phybridge UniPhyer?
What is the default user name and password in the UniPhyer?
What is the default IP Address on the UniPhyer?
What if I have forgotten the admin user password?
How do I retrieve the IP address of the Phybridge UniPhyer if I have forgotten it?
What do the port LEDs on the UniPhyer represent?
What do the LEDs on the PhyAdapter represent?
How do I calculate the UPS (Uninterruptable Power Supply) requirements for the Phybridge UniPhyer?
How do I know if my cabling will support these devices?
Can the UniPhyer damage old legacy phone equipment if left plugged into wiring?
Where is the best location to put the PhyAdapter?
What amphenol/RJ21 connection do I need to connect to the Phybridge UniPhyer?
Does the Phybridge UniPhyer support Auto MDIX?
Do I need a special cable to connect to the MGMT port?
Will my network management software see the Phybridge UniPhyer and/or the PhyAdapter?
How do I find out the connection rates of the PhyAdapter to the Phybridge UniPhyer?
Why is my data throughput rate different than my connection rate?
How do I configure the PhyAdapter?
Why does my PhyAdapter not power up?
My PhyAdapter will not connect to the UniPhyer, what is wrong?
Can I plug in a non-POE device into the PhyAdapter RJ45 connector?
Does the PhyAdapter support Auto MDIX?
How do I prepare to install the Phybridge UniPhyer?
- The Phybridge UniPhyer may be physically installed in the server room or telephone closet prior to use.
- Ensure the UniPhyer will have adequate air flow.
- Connect Earth Ground connection if required. An Earth ground connection is not normally required with LB-PA111 PhyAdapter, however when more than six LB-PA111 PhyAdapters that have multiple IP devices are connected (in daisy chained mode) to any single UniPhyer, then that UniPhyer requires a Earth Ground connection.
- Before powering the UniPhyer, ensure all legacy digital sets and legacy PBX equipment is disconnected from the two wire infrastructure to be used.
- Prepare RJ21 female connection to Line interface. You may be able to directly disconnect your RJ21 cable from your PBX line card to the UniPhyer (all lines connected in single Amphenol cable bundle) or you may need to prepare a new separate RJ21 line bundle with selected lines punched down from the two wire infrastructure.
Back to top
How do I install the Phybridge UniPhyer?
- Mount the Uniphyer in desired location
- Unplug your legacy telephone system (digital phones and PBX) from the two wire infrastructure that will be connected to the UniPhyer. Warning: the UniPhyer can damage legacy equipment if it is left connected.
- Connect AC cable and optional Ground connection, turn on the UniPhyer.
- Connect UniPhyer Line Interfaces to the prepared Female RJ21 Connectors from the two wire infrastructure. Install cable with Ferrite.
- Connect the Phybridge UniPhyer GBE1 port directly to the IP PBX or selected Ethernet Switch.
- Connect the PhyAdapter to the RJ11 connection at desired wall locations.
- Connect the chosen IP Phone to the RJ45 port on the PhyAdapter.
- The chosen IP Phones will register with the IP-PBX.
- Use your new IP Telephone system (or optional PC port from IP phone).
The default UniPhyer configuration is set up for the daisy chaining of the GBE ports. If you want to set up a redundant network topology for the Phybridge UniPhyer; please refer to the Phybridge UniPhyer manuals or www.phybridge.com for configuration information.
Installation videos are available here: http://www.phybridge.com/ip-phones-installation.aspx.
Back to top
How do I configure the Phybridge UniPhyer?
The UniPhyer comes from the factory with a default configuration that provides basic functionality without any additional programming.
The Phybridge UniPhyer may be configured to customize operation for you unique deployment (IP address, bridging configuration, ADSL configuration). Please read the UniPhyer WEB GUI and Hardware Installation Manuals before attempting to change any configuration.
If problems occur, reset the Phybridge UniPhyer to its factory default from the GUI (in the Maintenance > Database menu).
Back to top
What is the default user name and password in the UniPhyer?
- The default user name is “admin”
- The default password is “admin”
Back to top
What is the default IP Address on the UniPhyer?
- The MGMT factory default IP Address is 192.168.1.1
- The GBE factory default IP address is 192.168.100.1
Back to top
What if I have forgotten the admin user password?
Please try the default user name and password (admin/admin). If this does not work then contact Phybridge Tech Support.
WARNING: It is a complicated and costly process to recover the factory default passwords if you have forgotten your passwords. Please ensure you keep the passwords stored in a safe place.
Back to top
How do I retrieve the IP address of the Phybridge UniPhyer if I have forgotten it?
First try the default addresses (MGMT 192.168.1.1 and GBE 192.168.100.1). Second, the management (MGMT) port could have been configured for DHCP, plug in the UniPhyer MGMT port to a DHCP server to see if it resolves an IP address. (Note: the MGMT port requires a cross over Ethernet cable or to be plugged into a network port that supports auto MDIX).
If these do not work then you will need to connect a PC to the MGMT port. Start network monitoring software (like Wireshark) and monitor the MGMT port. The Phybridge UniPhyer will send out 'arp' requests, the source address of the 'arp' requests indicate the IP address of the MGMT port.
Back to top
What do the port LEDs on the UniPhyer represent?
The Green port LEDs represent a specific port’s connection link status between the UniPhyer and the PhyAdapter.
- No light means port connection is disabled (power still present on the port).
- Flashing light means enabled with no connection.
- Quick flashing light means attempting to establish connection link.
- Solid light means the data link between the PhyAdapter and the Phybridge UniPhyer is active.
Back to top
What do the LEDs on the PhyAdapter represent?
The top left LED represents the CONNECTION link status between the UniPhyer and the PhyAdapter
- No light means no connection to UniPhyer (or no power).
- Flashing light means attempting to establish connection.
- Solid light means the connection is active.
The top right LED represents the NETWORK (Ethernet) link status between the PhyAdapter and the IP Phone/device.
- No light means Inactive - no device detected (possible wiring problem if does not turn on at power up)
- Solid light means active – Ethernet link detected
- Flashing light means – Ethernet data Tx/Rx
Back to top
How do I calculate the UPS (Uninterruptable Power Supply) requirements for the Phybridge UniPhyer?
The UPS allows the materials to be switched to emergency battery power for up to several minutes or longer in case of electrical problems, including; power line disturbances, outages, overvoltage, under-voltage, voltage spikes and lightening.
To determine more accurate UPS power requirements you should determine:
- How much power the UniPhyer and PhyAdapters consumes (with line loss)
- The LB-UA2324 draws an operational maximum of 76 W
- The LB-UA2348 draws an operational maximum of 130 W
- Each PhyAdapter draws an operational maximum of 2.5W (multiply this by number of ports used).
- How much the IP devices consume (with line loss)
- This is dependant on your unique deployment, two wire line length, wire gauge used, IP devices used and will be difficult to calculate an exact value.
- How long you want to keep your network to remain up.
- The length of electrical protection by a UPS is expressed in VA (Volt-Ampere). Generally, for electrical protection during a 10-minute power outage, you must have a UPS with a capacity that is equal to the power of all the materials connected to the UPS multiplied by a factor of 1.6. Consult UPS product documentation for required rating needed to maintain your parallel voice network and IP devices operational.
It is recommended to test your UPS system to ensure that it will perform as desired under operational load.
(Note: At initial power up the maximum power consumption can exceed the operational maximums as there is an initial in rush current during power up of PhyAdapters and IP devices).
(Note: A simplified fully populated maximal power consumption for the UniPhyer, PhyAdapter, IP devices and line loss to use is 720 W for the LB-UA2348 and 430 W for the LB-UA2324. As per FCC label 240V at 3 A and 1.8 A respectively).
Back to top
How do I know if my cabling will support these devices?
The Phybridge UniPhyer and PhyAdapter are designed to work with 24 and 26 AWG (American Wire Gage) wiring. If you were previously successfully using a legacy TDM based PBX (digital phones and PBX) on the same wiring infrastructure, than the UniPhyer and PhyAdapter will function up to 1200 feet distance.
Back to top
Can the UniPhyer damage old legacy phone equipment if left plugged into wiring?
Yes. The UniPhyer provides up to 54V DC on a single pair. This voltage can potentially damage some digital and legacy phone equipment. Please ensure all old legacy phones are disconnected from the wiring infrastructure before you power up the Phybridge UniPhyer.
Back to top
Where is the best location to put the PhyAdapter?
The best location for the PhyAdapter is as close to the RJ11 (standard telephone jack) connection as possible; on the wall next to the RJ11 wall plate or near the RJ11 jack in a cubicle. It is recommended to have the PhyAdapter in a place where there is reasonable airflow.
Back to top
What amphenol/RJ21 connection do I need to connect to the Phybridge UniPhyer?
A female connector on your RJ21 cable is required to connect the RJ21 cable to the Phybridge UniPhyer Line Interface.
Back to top
Does the Phybridge UniPhyer support Auto MDIX?
Yes. Both GBE ports support straight through or cross over cables. The straight through cable is recommended.
Back to top
Do I need a special cable to connect to the MGMT port?
Yes. The MGMT port requires an Ethernet Cross over cable. If the network or PC device connected to the MGMT port supports Auto MDIX then a straight thru cable should work.
Back to top
Will my network management software see the Phybridge UniPhyer and/or the PhyAdapter?
The Phybridge UniPhyer can be seen on the network. The Phybridge UniPhyer can be configured with an IP address for in-band management (on GBE ports). The Phybridge UniPhyer can be configured with an IP address on the MGMT port for out-of-band management.
The PhyAdapter does not have a MAC address and acts as a bridge for the device plugged into the RJ45 port. It is not accessible from the network. Once an IP device is connected to the PhyAdapter it will be fully manageable as it is now on the network.
Back to top
How do I find out the connection rates of the PhyAdapter to the Phybridge UniPhyer?
The rates are displayed from the WEB GUI in the ADSL -> Data & Inventory -> OP Data, select the Channel option and desired port. This displays the signaling upstream (NE US) and downstream (FE DS) rates.
Back to top
Why is my data throughput rate different than my connection rate?
The DSL connection rate is a signaling connection rate. There is signaling overhead to transmit the network traffic data.
Back to top
How do I configure the PhyAdapter?
The PhyAdapter requires no configuration.
Back to top
Why does my PhyAdapter not power up?
There could be multiple reasons, including wiring problems, short on wiring, problem with the UniPhyer port, or a problem with the PhyAdapter. Please see Hardware Installation manual for details on how to trouble shoot this problem.
Back to top
My PhyAdapter will not connect to the UniPhyer, what is wrong?
There could be multiple reasons, wiring problems, distance from the UniPhyer, damaged PhyAdapter, a damaged port on the UniPhyer. Please see the Hardware Installation manual for details on troubleshooting connection problems.
Back to top
Can I plug in a non-POE device into the PhyAdapter RJ45 connector?
Yes, you can connect non-PoE devices like a PC as long as they are IEEE 802.3af compliant.
Back to top
Does the PhyAdapter support Auto MDIX?
No. The PhyAdapter requires a straight through Ethernet cable for the IP device.
Back to top